Responsible Gaming
Gaming Should Be Entertainment, Not Income
At JetSmart, we believe that online gaming, including Crazy Time, should be enjoyed purely as entertainment. Gaming is never a reliable way to earn money or solve financial problems. Please play responsibly and only with money you can afford to lose.
We are committed to promoting a safe and enjoyable gaming environment for all our players. Responsible gaming means understanding the risks and making informed choices about your participation.
Age Verification
Gaming is strictly reserved for individuals aged 18 years and above, or the legal age of majority in your jurisdiction within Bangladesh.
By accessing our website and playing games, you confirm that:
- You are at least 18 years old (or the legal gaming age in your area)
- You are legally permitted to gamble in your jurisdiction
- You understand the risks associated with gaming
We reserve the right to verify your age at any time. Underage gaming is strictly prohibited.
Warning Signs of Problem Gambling
Please be aware of these warning signs that may indicate a developing gambling problem:
- Chasing losses by gambling with increasing amounts of money
- Spending more time and money on gaming than intended
- Hiding your gaming activities or lying about the time/money spent
- Neglecting work, school, family, or other important responsibilities
- Using gaming as a way to escape problems or relieve stress
- Borrowing money to fund gaming activities
- Feeling anxious or irritable when unable to game
- Failed attempts to reduce or stop gaming
- Relationship conflicts due to gaming habits
- Financial difficulties or inability to meet bills due to gaming
If you recognize any of these signs in your behavior, please seek help immediately.
Self-Help Tools & Player Protections
JetSmart provides several tools to help you maintain control of your gaming:
Deposit Limits
Set a maximum amount of money you can deposit within a specific time period (daily, weekly, or monthly). Once reached, no further deposits will be accepted.
Loss Limits
Establish a maximum amount you are willing to lose. When this limit is reached, your account will be temporarily restricted from playing.
Reality Checks
Enable automatic reminders during gaming sessions to help you keep track of time and money spent. These notifications will alert you at regular intervals.
Self-Exclusion
If you feel you need a break from gaming, you can self-exclude from JetSmart for a defined period (minimum 7 days to permanent exclusion). During self-exclusion, your account will be deactivated and you will be unable to access our platform.
To activate any of these tools, please visit your account settings or contact our customer support team.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. Please reach out to any of the following organizations:
International & Regional Support
-
GamCare (United Kingdom)
Website: www.gamcare.org.uk
Free and confidential support for problem gamblers -
GamStop (United Kingdom)
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling -
Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Counseling and support services for problem gambling -
Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org
Evidence-based resources and support -
National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
24/7 helpline: 1-800-522-4700 -
Bundeszentrale für gesundheitliche Aufklärung (Germany)
Information and support for problem gambling prevention
Local & South Asian Resources
If you are located in Bangladesh or South Asia, please seek support from local mental health services, community counselors, or speak with a trusted healthcare provider about problem gambling resources in your area.
Take Action Today
If you believe you have a gambling problem, please reach out for help immediately. There is no shame in seeking support. Problem gambling is a treatable condition, and recovery is possible.
Contact one of the support organizations listed above, speak with a trusted friend or family member, or reach out to your local healthcare provider. Your well-being is our priority.
Remember: Gaming should be fun and entertaining. If it stops being enjoyable, it's time to seek help.
Additional Information
Contact JetSmart Support: If you need assistance with responsible gaming tools or have questions about our policies, please contact our customer support team. We are here to help.
Disclaimer: This page provides general information about responsible gaming. It is not a substitute for professional medical or psychological advice. If you are experiencing mental health concerns related to gambling, please consult with a qualified healthcare professional.